Business Process Optimization

Sisterson can provide valuable insight to your business processes. Our approach is to review existing processes and make recommendations necessary to streamline your workflow.

Business Process Reengineering

Reengineering can be described as:
  • Fundamental – the process begins with no assumptions
  • Radical – it is about business reinvention, not business improvement
  • Processes – we focus on processes, not people, jobs, or tasks
  • Dramatic – it is not about incremental improvements, but about achieving quantum leaps in performance.
Our business process reengineering professionals understand change is difficult. We bring our expertise to create an environment for change by using a structured, effective approach to reengineering by:
  • Identifying the process customer driven objectives
  • Understanding the existing alternatives
  • Search alternatives and benchmarking
  • Examining the “fit” of a reengineered process
  • Reengineering the process
  • Providing training sessions to help the organization prepare
  • Implementing the reengineering process.
Through Sisterson’s practical experience and reengineering assessments, typical business processes identified for reengineering may include:
  • Strategy development
  • Product development
  • Customer design and support
  • Manufacturing capability development
  • Customer communications
  • Order fulfillment

Enterprise Software Selection

Selecting a new business software package, whether it is ERP (Enterprise Resource Planning), SCM (Supply Chain Management) or CRM (Customer Relationship Management), is a critical project. Much is at stake in the final decision process and the implementation once a vendor is selected. We can help guide you through this process using the Engleman Associates methodology for ERP software selection (click for PDF) methodology through our partnership with Engleman Associates.

Since 1996, Engleman Associates has delivered the SoftSelect ERP software selection process. This process has significantly evolved over time and now includes effective components for ERP cost control, ERP implementation risks control, and developing an overall ERP strategy. Since 2001, Engleman has offered a summary version of our ERP research in an online ERP comparison database.

Software Solutions

Sisterson provides software solutions for organizations of all sizes and in a variety of industries. Our team has extensive experience with selection and implementation engagements.

Sisterson is a leading partner for PowerOLAP. Developed by Paris Technologies, headquartered in Philadephia, PA, PowerOLAP is the foundation of a business intelligence solution that puts your company's performance in your hands.

The tool's unique architecture is built on the most advanced analytics, full planning and budgeting capabilities, as well as dynamic reporting in Excel and/or web service applications. The results for clients: productivity is greatly enhanced; data reaches all the people in the organization who need it - timely and accurately - and becomes intelligence that guides businesses forward with assurance.

Most accountants, analysts and operations personnel are familiar with the Excel environment. With additional PowerOLAP functions available within Excel, multidimensional spreadsheets can be developed quickly. Build reporting, forecasting, budget and analytics models in Excel that will never require data entry, since numbers are pulled from your ERP or other systems.

Bizowie Cloud ERP provides a modern, full-featured, true cloud solution for mid-market distributors and manufacturers. Sisterson can provide value-add common sense process support and implement consulting services.

  • Rapidly plan for and manage customer demand
  • Increase warehouse productivity and eliminate errors
  • Easily manage inventory across multiple warehouses
  • Manage order fulfillment end-to-end with route shipping functionality
  • Direct integrations with freight carriers
  • Automate financial processes with GAAP-compliant accounting

Grow your margins and provide a great customer experience with the advanced distribution suite, combining core ERP applications with robust WMS and an integrated B2B portal.
ERP support for make-to-order, make-to-stock, assemble-to-order, configure-to-order and engineer -to-order.    
Enhance day-to-day processes, speed up fulfillment, and seamlessly syncing with your web site.

Sage 100 ERP software offers small and midsized businesses a broad selection of integrated business management solutions. With more than 25 feature-rich core modules, you can build integrated systems.

The product provides a combination of high-performance processing, breadth of functionality, flexibility, and ease of use, and when you implement Sage 100 ERP, you gain instant business-wide visibility, increase efficiencies with easy personalization capabilities, and turn data into actionable knowledge.

Sisterson is an authorized business partner and certified trainer. We provide a local presence and a complete customer experience, including implementation services, and award-winning support. Our firm has an alliance with Net at Work, a national systems integration firm that provides Sage 100cloud and other ERP systems and consultant resources.

Business Process Executive Team

Michael P. Ralph

Michael P. Ralph

Senior Business Process and ERP Management Consultant
Bradley P. Lusk

Bradley P. Lusk

Co-Managing Partner, Assurance Services Partner

Our goal is to be a strategic partner for our clients, and to look beyond the numbers in every engagement.

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